Error codes

400 Bad Request

You may receive a 400 Bad Request when:‌
  • Some required fields are missing in your request
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"information": {
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"addresses": ["This field is required."]
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}
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How to fix this issue
Add all the required fields to the body of your request.
  • Your account is not configured to access this service
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"request_equifax": ["Account not configured to \"request_equifax\".
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Please contact [email protected] to update your plan."]
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How to fix this issue

401 Unauthorized

You may receive a 401 Unauthorized if:‌
  • You sent your request without an authorization header
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"detail": "Authentication credentials were not provided."
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  • You sent your request with an authorization header, but without an API Key
  • You provided an incorrect API key in the header of your request
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"detail": "Invalid token."
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How to fix this issue

403 Forbidden

You may receive a 403 Forbidden if:
  • You sent your request to an endpoint you don't have access to
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"detail": "You do not have permission to perform this action."
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How to fix this issue
Use the URL that corresponds to your industry, and make sure you are authorized to access this endpoint.

404 Not found

You may receive a 404 Not found if:‌
  • You sent a request to retrieve an application, but the ID you provided could not be found
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"detail": "Not found."
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  • You sent a request to retrieve an application, but the ID you provided is a string of letters
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<HTML Page> NOT FOUND
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How to fix this issue
Append your application ID to the end of the URL and make sure it is in the proper format.

500 Internal Server Error

You may receive a 500 Internal Server Error when:‌
  • Some fields in your request are using the wrong data type
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<HTML Page> Server Error (500)
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How to fix this issue
  • Make sure all your fields are formatted properly according to their data type. Most fields in our API take strings, while request flags take booleans.
Last modified 3mo ago