Settings and packages
How to organize general resources in Certn's API, such as Superteams, Teams, Users, and Packages .
To view a list of all application parameters, visit Application parameters.
Team hierarchy
Organizations often need a structured team hierarchy for billing, user management, and package organization. Certn now supports a two-tiered hierarchy (Superteam and Team levels).
As a partner, you're required to have at least one Superteam, but you can create more Superteams and add Teams under them as needed.
This hierarchy is useful when you have end users who should only access background checks related to specific groups, rather than the entire organization's checks. If you're a reseller, using multiple Superteams can help you categorize background checks by customers and control the data visible in your end users' portal.
Superteams
A superteam serves as the higher of the two levels within your account hierarchy. It functions as an overarching entity under which other teams are organized.
Available to partners using API version >= 1.1.0.
Retrieve a list of your superteams
GET
https://api.certn.co/api/v1/superteams/
View the list of your superteams.
{
"count": int,
"next": URL,
"previous": URL,
"results": [
{
"id": string <uuid>,
"name": string
}
]
}
{
"count": 1,
"next": null,
"previous": null,
"results": [
{
"id": "23554549-b086-4f74-94fe-ccf88e1c643b",
"name": "Superteam Name"
}
]
}
Retrieve details of a specific superteam
GET
https://api.certn.co/api/v1/superteams/{superteam_id}/
View the details of a specific superteam using the team id.
Path Parameters
{
"id": string <uuid>,
"name": string,
"is_secure_sms_enabled": boolean,
"is_report_id_enabled": boolean,
"street_address": string,
"city": string,
"postal_code": string,
"province_state": string,
"other_province_state": string,
"country": string
}
{
"id": "aafa6f6b-e394-4514-b2b4-e5cfdabcffa1",
"name": "Partner Superteam",
"is_secure_sms_enabled": false,
"is_report_id_enabled": true,
"street_address": "123 4 Main Street",
"city": "Victoria",
"postal_code": "V8A1B2",
"province_state": "BC",
"other_province_state": null,
"country": "CA"
}
Create a superteam
POST
https://api.certn.co/api/v1/superteams/
Create a new superteam.
Request Body
{
"id": "string <uuid>",
"name": "string",
"is_secure_sms_enabled": boolean,
"street_address": "string",
"city": "string",
"postal_code": "string",
"province_state": "string",
"country": "string"
}
{
"id": "aafa6f6b-e394-4514-b2b4-e5cfdabcffa1",
"name": "Partner Superteam",
"is_secure_sms_enabled": false,
"street_address": "123 4 Main Street",
"city": "Victoria",
"postal_code": "V8A1B2",
"province_state": "BC",
"country": "CA"
}
This may be happening because:
You have missed a required field in your payload.
Update a superteam
PUT
https://api.certn.co/api/v1/superteams/{superteam_id}/
Path Parameters
Request Body
[
{
"id": string <uuid>,
"name": string,
"business_number": integer,
"accounting_first_name": string,
"accounting_last_name": string,
"accounting_email": string,
"team_first_name": string,
"team_last_name": string,
"team_email": string,
"team_phone_number": string,
"street_address": string,
"city": string,
"province_state": string <two letter code>,
"country": string <ISO Country Code>,
"postal_code": string,
"website": string,
"industry": string,
"active_user_count": integer,
"internal_name": string,
"team_type": string,
}
]
[
{
"id": "17f225cf-f547-437a-8bd9-36599416f7e9",
"name": "Example Team",
"business_number": 1234,
"accounting_first_name": "Magnus",
"accounting_last_name": "Certn",
"accounting_email": "example@certn.co",
"team_first_name": "M",
"team_last_name": "C",
"team_email": "example_teammail@certn.co",
"team_phone_number": null,
"street_address": "4412 King Alfred Court",
"city": "Victoria",
"province_state": "BC",
"country": "CA",
"postal_code": null,
"website": "https://www.certn.co",
"industry": "Background Checks",
"active_user_count": 7,
"internal_name": "Example Team",
"team_type": "OT"
}
]
This may be happening because:
You have missed a required field in your payload.
Teams
A team serves as the lower of the two levels within your account hierarchy. It functions as an entity under a superteam. A superteam can have many teams. If pre_pay
is set to false, Certn will invoice a team each month according to the checks ordered during that billing cycle. If pre_pay
is set to true, the applicant's background check process will require them to pay online.
Only available to partners using API version >= 1.1.0.
Retrieve a list of your teams
GET
https://api.certn.co/api/v1/teams/
View a list of all your teams.
The results are sent via paginated response. To retrieve the next page, send a request to the URL under the field next
, or add one to your page counter:
https://api.certn.co/api/v1/teams/?page=<pgNum>
You can also filter the list by a superteam by providing the superteam id as a query parameter.
Query Parameters
{
"count": int,
"next": URL,
"previous": URL,
"results": [
{
"id": string <uuid>,
"name": string,
"superteam": string <uuid>,
"pre_pay": boolean
"street_address": string,
"city": string,
"postal_code": string,
"province_state": string,
"other_province_state": string,
"country": string,
"accounting_first_name": string,
"accounting_last_name": string,
"accounting_email": string,
"accounting_email_cc": string,
},
]
}
{
"count": 2,
"next": null,
"previous": null,
"results": [
{
"id": "9624967f-993a-46b3-9dc0-4c9f71818f4e",
"name": "Team Name 2",
"superteam": "111cec04-a23c-4eda-81d8-9d32bb369c27",
"pre_pay": false,
"street_address": "123 4 Main Street",
"city": "Victoria",
"postal_code": "V2K9L0",
"province_state": "SK",
"other_province_state": null,
"country": "CA",
"accounting_first_name": "Accounting",
"accounting_last_name": "Name",
"accounting_email": "accountant@certn.co",
"accounting_email_cc": null
},
{
"id": "4c149bff-79b3-48d2-87fc-6212871a9ea4",
"name": "Team Name",
"superteam": "111cec04-a23c-4eda-81d8-9d32bb369c27",
"pre_pay": true,
"street_address": "18 Main Street",
"city": "Saskatoon",
"postal_code": "M2K 0G4",
"province_state": "SK",
"other_province_state": null,
"country": "CA",
"accounting_first_name": "Accounting",
"accounting_last_name": "Name",
"accounting_email": "accountant@certn.co",
"accounting_email_cc": null
}
]
}
Retrieve team details
GET
https://api.certn.co/api/v1/teams/{team_id}/
View the details of a team.
Path Parameters
{
"id": string <uuid>,
"name": string,
"superteam": string <uuid>,
"type": string <Enum>,
"pre_pay": boolean,
"street_address": string,
"city": string,
"postal_code": string,
"province_state": string,
"other_province_state": string,
"country": string,
"accounting_first_name": string,
"accounting_last_name": string,
"accounting_email": string,
"accounting_email_cc": string
}
{
"id": "9624967f-993a-46b3-9dc0-4c9f71818f4e",
"name": "Team Name 2",
"superteam": "111cec04-a23c-4eda-81d8-9d32bb369c27",
"type": "HR",
"pre_pay": false,
"street_address": "123 4 Main Street",
"city": "Victoria",
"postal_code": "V2K9L0",
"province_state": "SK",
"other_province_state": null,
"country": "CA",
"accounting_first_name": "Accounting",
"accounting_last_name": "Name",
"accounting_email": "accountant@certn.co",
"accounting_email_cc": null
}
Create a team
POST
https://api.certn.co/api/v1/teams/
Create a new team.
Request Body
{
"id": string <uuid>,
"name": string,
"superteam": string <uuid>,
"type": string <Enum>,
"pre_pay": boolean,
"street_address": string,
"city": string,
"postal_code": string,
"province_state": string,
"other_province_state": string,
"country": string,
"accounting_first_name": string,
"accounting_last_name": string,
"accounting_email": string,
"accounting_email_cc": string
}
{
"id": "4c149bff-79b3-48d2-87fc-6212871a9ea4",
"name": "Team Name",
"superteam": "111cec04-a23c-4eda-81d8-9d32bb369c27",
"type": "HR",
"pre_pay": true,
"street_address": "18 Main Street",
"city": "Saskatoon",
"postal_code": "M2K 0G4",
"province_state": "SK",
"other_province_state": null,
"country": "CA",
"accounting_first_name": "Accountant",
"accounting_last_name": "Name",
"accounting_email": "accountant@certn.co",
"accounting_email_cc": ""
}
This may be happening because:
No name, superteam, type, province_state, and/or country provided in the request.
Ensure your request includes the name, superteam, type, province_state, and country.
This may be happening because:
The incorrect superteam id was provided.
Enter the correct superteam id in your request.
This may be happening because:
The country or type field values are not valid.
Ensure you are using the following values for the country and type fields:
Country: "US", "CA", "GB", or "AU" Type: "HR" or "PM"
Update a team
PUT
https://api.certn.co/api/v1/teams/{team_id}/
Update the details of a team.
A PUT request is an entire resource replacement.
Path Parameters
Request Body
{
"id": string <uuid>,
"name": string,
"superteam": string <uuid>,
"type": string <Enum>
"pre_pay": boolean,
"street_address": string,
"city": string,
"postal_code": string,
"province_state": string,
"other_province_state": string,
"country": string,
"accounting_first_name": string,
"accounting_last_name": string,
"accounting_email": string,
"accounting_email_cc": string
}
{
"id": "4c149bff-79b3-48d2-87fc-6212871a9ea4",
"name": "Team Name",
"superteam": "111cec04-a23c-4eda-81d8-9d32bb369c27",
"type": "HR"
"pre_pay": true,
"street_address": "18 Main Street",
"city": "Saskatoon",
"postal_code": "M2K 0G4",
"province_state": "SK",
"other_province_state": null,
"country": "CA",
"accounting_first_name": "Accountant",
"accounting_last_name": "Name",
"accounting_email": "accountant@certn.co",
"accounting_email_cc": ""
}
This may be happening because:
No id, name, type, superteam name, and/or country provided in the request.
Ensure your request includes the id, name, type, superteam name, and country.
Once a team type, superteam, and country have been set, they cannot be changed. It is recommended you create a new team with applicable fields.
Retrieve a team's address reference templates
GET
https://api.certn.co/api/v1/teams/{team_id}/address/reference_templates/
View the details of all address reference templates for a team.
Path Parameters
[
{
"id": string,
"name": string,
"version": string,
"description": string,
"type": string < enum > ,
"questions": [{
"id": string,
"index": int,
"question": string,
"type": string < enum > ,
"multiple_choice_options": [
string,
string
],
"multiple_choice_correct_option": string,
"is_verifiable": boolean,
"is_required": boolean
}, {
"id": string,
"index": int,
"question": string,
"type": string < enum > ,
"multiple_choice_options": [
string,
string
],
"multiple_choice_correct_option": string,
"is_verifiable": boolean,
"is_required": boolean
}
]
}
]
[
{
"id": "ae3087ac-bccc-4cf1-b149-30b2a854d210",
"name": "Default",
"version": "0.0.0",
"description": "Default Address Reference Questionnaire",
"type": "ADDRESS",
"questions": [{
"id": "80f2d05c-8ee0-4c8e-a8fe-030403bd3378",
"index": 0,
"question": "Did {{ first_name }} {{ last_name }} rent from {{ start_date }}{% if end_date %} to {{ end_date }}{% endif %}?",
"type": "TRUE_FALSE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": true,
"is_required": true
}, {
"id": "ae95f70b-24b8-4cc5-97ae-19aeefe732bd",
"index": 1,
"question": "What was the address {{ first_name }} {{ last_name }} lived at?",
"type": "MULTIPLE_CHOICE",
"multiple_choice_options": [
"11012 Main St. Vancouver BC V6T 1X1",
"2023 Alma Ave. Toronto ON M6H 3P2",
"4334 Connolly St. Halifax NS B3L 3M4",
"{{ address }}"
],
"multiple_choice_correct_option": "{{ address }}",
"is_verifiable": true,
"is_required": false
}, {
"id": "be755532-f4a2-4372-bb80-8dca8e9fe4f4",
"index": 2,
"question": "Was {{ first_name }} {{ last_name }} generally a clean and/or organized tenant (1 not clean, 10 very clean)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "b5b7383e-a165-4722-b09c-082643bb3cfc",
"index": 3,
"question": "How well did {{ first_name }} {{ last_name }} generally get along with property managers and/or fellow residents (1 not well at all, 10 very well)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "a85394ae-2e49-47a7-a94a-a8b6f6200103",
"index": 4,
"question": "How likely would you be to rent to {{ first_name }} {{ last_name }} again? Are you comfortable recommending {{ first_name }} {{ last_name }} as a tenant (1 not likely, 10 very likely)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "21c8810b-bb58-4f5b-8445-17526757da73",
"index": 5,
"question": "Did you receive complaints from neighbours with regards to {{ first_name }} {{ last_name }}'s behaviour (1 frequently, 10 never)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "05b96f0f-fbf0-4378-907f-177c6682a034",
"index": 6,
"question": "Do you have any additional comments you'd like to provide regarding {{ first_name }} {{ last_name }}?",
"type": "LONG_ANSWER",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}
]
}
]
This may be happening because:
The ID you provided couldn't be found
Add your team ID to the URL and make sure it's in the proper format.
Retrieve a team's employer reference templates
GET
https://api.certn.co/api/v1/teams/{team_id}/employer/reference_templates/
View the details of all employer references templates for a team.
Path Parameters
[
{
"id": string,
"name": string,
"version": string,
"description": string,
"type": string < enum > ,
"questions": [{
"id": string,
"index": int,
"question": string,
"type": string < enum > ,
"multiple_choice_options": [
string,
string,
string
],
"multiple_choice_correct_option": string,
"is_verifiable": boolean,
"is_required": boolean
}, {
"id": string,
"index": int,
"question": string,
"type": string < enum > ,
"multiple_choice_options": [
string,
string,
string
],
"multiple_choice_correct_option": string,
"is_verifiable": boolean,
"is_required": boolean
}
]
}
]
[
{
"id": "9550b49d-4069-4b41-8672-b9dc02661db2",
"name": "Default",
"version": "0.0.0",
"description": "Default Employer Reference Questionnaire",
"type": "EMPLOYER",
"questions": [{
"id": "c598a517-b89d-4372-873b-b0f27c8afd27",
"index": 0,
"question": "What was {{ first_name }} {{ last_name }}'s most recent position at {{ company_name }}?",
"type": "MULTIPLE_CHOICE",
"multiple_choice_options": [
"Financial Analyst",
"Receptionist",
"Contractor",
"{{ position }}"
],
"multiple_choice_correct_option": "{{ position }}",
"is_verifiable": true,
"is_required": false
}, {
"id": "0f1aebd6-2286-435f-bd81-f9d8e9a0645d",
"index": 1,
"question": "Did {{ first_name }} {{ last_name }} work at {{ company_name }} from {{ start_date }}{% if end_date %} to {{ end_date }}{% endif %}?",
"type": "TRUE_FALSE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": true,
"is_required": false
}, {
"id": "4c1d943d-b595-4b7f-9983-be13a72e0003",
"index": 2,
"question": "If given the opportunity, would you hire {{ first_name }} {{ last_name }} again?",
"type": "TRUE_FALSE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "1fedf7c4-0f7f-4546-841f-c6eb226da2b8",
"index": 3,
"question": "In general, how well did {{ first_name }} {{ last_name }} get along with customers, peers and/or managers (1 not at all, 10 very much so)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "f408d503-da54-42a4-b29e-d235bf9c890c",
"index": 4,
"question": "In general, did {{ first_name }} {{ last_name }} arrive on time to work (1 not at all, 10 very much so)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "e6c11a10-b4b8-4f47-a304-edf498e1e50f",
"index": 5,
"question": "How well did {{ first_name }} {{ last_name }} satisfy the requirements of the position (1 not satisfactory, 10 very satisfactory)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "aea311f1-a98d-42a5-b23b-a092affd275c",
"index": 6,
"question": "Did {{ first_name }} {{ last_name }} go above and beyond what was required without being asked (1 not at all, 10 very much so)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "cd1d12c0-002b-4090-a758-6904ad7c2bf1",
"index": 7,
"question": "How would you rate {{ first_name }} {{ last_name }}'s ability to handle high pressure or stressful situations (1 not good at all, 10 very good)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "3dc846b6-773e-4cfe-852d-5eec405c5f5c",
"index": 8,
"question": "Do you have any additional comments you'd like to provide regarding {{ first_name }} {{ last_name }}?",
"type": "LONG_ANSWER",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}
]
}
][
{
"id": "9550b49d-4069-4b41-8672-b9dc02661db2",
"name": "Default",
"version": "0.0.0",
"description": "Default Employer Reference Questionnaire",
"type": "EMPLOYER",
"questions": [{
"id": "c598a517-b89d-4372-873b-b0f27c8afd27",
"index": 0,
"question": "What was {{ first_name }} {{ last_name }}'s most recent position at {{ company_name }}?",
"type": "MULTIPLE_CHOICE",
"multiple_choice_options": [
"Financial Analyst",
"Receptionist",
"Contractor",
"{{ position }}"
],
"multiple_choice_correct_option": "{{ position }}",
"is_verifiable": true,
"is_required": false
}, {
"id": "0f1aebd6-2286-435f-bd81-f9d8e9a0645d",
"index": 1,
"question": "Did {{ first_name }} {{ last_name }} work at {{ company_name }} from {{ start_date }}{% if end_date %} to {{ end_date }}{% endif %}?",
"type": "TRUE_FALSE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": true,
"is_required": false
}, {
"id": "4c1d943d-b595-4b7f-9983-be13a72e0003",
"index": 2,
"question": "If given the opportunity, would you hire {{ first_name }} {{ last_name }} again?",
"type": "TRUE_FALSE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "1fedf7c4-0f7f-4546-841f-c6eb226da2b8",
"index": 3,
"question": "In general, how well did {{ first_name }} {{ last_name }} get along with customers, peers and/or managers (1 not at all, 10 very much so)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "f408d503-da54-42a4-b29e-d235bf9c890c",
"index": 4,
"question": "In general, did {{ first_name }} {{ last_name }} arrive on time to work (1 not at all, 10 very much so)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "e6c11a10-b4b8-4f47-a304-edf498e1e50f",
"index": 5,
"question": "How well did {{ first_name }} {{ last_name }} satisfy the requirements of the position (1 not satisfactory, 10 very satisfactory)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "aea311f1-a98d-42a5-b23b-a092affd275c",
"index": 6,
"question": "Did {{ first_name }} {{ last_name }} go above and beyond what was required without being asked (1 not at all, 10 very much so)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "cd1d12c0-002b-4090-a758-6904ad7c2bf1",
"index": 7,
"question": "How would you rate {{ first_name }} {{ last_name }}'s ability to handle high pressure or stressful situations (1 not good at all, 10 very good)?",
"type": "NUMERIC_RANGE",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}, {
"id": "3dc846b6-773e-4cfe-852d-5eec405c5f5c",
"index": 8,
"question": "Do you have any additional comments you'd like to provide regarding {{ first_name }} {{ last_name }}?",
"type": "LONG_ANSWER",
"multiple_choice_options": null,
"multiple_choice_correct_option": null,
"is_verifiable": false,
"is_required": false
}
]
}
]
This may be happening because:
The ID you provided couldn't be found
Add your team ID to the URL and make sure it's in the proper format.
Users
A user is the individual that orders background checks via your platform. They can be assigned as the Owner of a background check to track activity as well. To grant your users access to the Certn platform for viewing reports or managing settings, they must have a login created using this method.
By default, users will not receive a Welcome email from Certn when they are created. However, they can receive a temporary password by following Forgot my password? link.
Only available to partners using API version >= 1.1.0
Retrieve a list of users
GET
https://api.certn.co/api/v1/users/
View a list of users.
Query Parameters
{
"count": int,
"next": URL,
"previous": URL,
"results": [
{
"id": string <uuid>,
"first_name": string,
"last_name": string,
"is_active": boolean,
"superteam": string <uuid>,
"team": string <uuid>
}
]
}
{
"count": 2,
"next": null,
"previous": null,
"results": [
{
"id": "c1b0c944-551a-46b5-ab88-bdf22f6b06fd",
"first_name": "Joe",
"last_name": "Bidem",
"is_active": false,
"superteam": "aafa6f6b-e394-4514-b2b4-e5cfdabcffa1",
"team": "10626a80-00f2-4e04-9b99-16693f76a6ed"
},
{
"id": "0ec5b68e-890b-4a40-992d-a5cb080abd46",
"first_name": "User Three",
"last_name": "lastname",
"is_active": true,
"superteam": "23554549-b086-4f74-94fe-ccf88e1c643b",
"team": "6aba518e-1d98-4f97-bc77-c5cee59e44cd"
}
]
}
Retrieve a user's details
GET
https://api.certn.co/api/v1/users/{user_id}/
View a user's details.
Path Parameters
{
"id": string <uuid>,
"first_name": string,
"last_name": string,
"email": string,
"language": string <Enum>,
"is_active": boolean,
"superteam": string <uuid>,
"team": string <uuid>
}
{
"id": "d04a8ade-4cf1-4bab-9ba5-c82b16c6daca",
"first_name": "John",
"last_name": "Doe",
"email": "john.doe@certn.co",
"language": "en",
"is_active": true,
"superteam": "c10f334c-0af8-4fb9-8e42-736f555bb400",
"team": "0de5550b-f93f-4075-a022-52b907592198"
}
Create a user
POST
https://api.certn.co/api/v1/users/
Create a new user.
Request Body
{
"id": string <uuid>,
"first_name": string,
"last_name": string,
"email": string,
"language": string <Enum>,
"is_active": boolean,
"team": string <uuid>
}
{
"id": "1ee80af9-e047-438d-a6d3-a14bbf179cfd",
"first_name": "John",
"last_name": "Doe",
"email": "john.doe@certn.co",
"language": "en",
"is_active": true,
"team": "0de5550b-f93f-4075-a022-52b907592198"
}
This is happening because:
You have missed one of the required parameters in the request body (see parameters above)
This may be happening because:
The incorrect team id was provided.
Enter the correct team id in your request.
This may be happening because:
Field values are not in the pre-defined list.
Ensure you are using valid values for each field.
This is happening because there is already a user registered by this email in our system. Emails must be unique.
Update a user
PUT
https://api.certn.co/api/v1/users/{user_id}/
Path Parameters
{
"id": string <uuid>,
"first_name": string,
"last_name": string,
"email": string,
"language": string <Enum>,
"is_active": boolean,
"team": string <uuid>
}
{
"id": "1ee80af9-e047-438d-a6d3-a14bbf179cfd",
"first_name": "John",
"last_name": "Doe",
"email": "john.doe@certn.co",
"language": "en",
"is_active": true,
"team": "0de5550b-f93f-4075-a022-52b907592198"
}
This may be happening because:
You are missing required fields
Add all the required fields to the body of your request.
This may be happening because:
The incorrect team id was provided.
Enter the correct team id in your request.
This may be happening because:
Field values are not in the pre-defined list.
Ensure you are using valid values for each field.
Packages
A collection of varied background check searches is known as a package. Retrieve these packages to enable your end users to choose from them on your platform.
Retrieving specific packages allows you to identify the correct Request Flags to include when users invite or instantly screen an applicant via Human Resources.
Or when users invite or instantly screen an applicant via Property Management.
Available to all partners
Retrieve your packages
GET
https://api.certn.co/api/v1/packages/
Query Parameters
Retrieve details for a specific package by id
GET
https://api.certn.co/api/v1/packages/{package_id}/
Path Parameters
{
"id": string <uuid>,
"name": "Package Name",
"superteam": string <uuid>,
"team": string <uuid>,
"request_flags": [
"request_enhanced_identity_verification",
"request_social_media_check",
"request_us_criminal_record_check_tier_1"
],
"settings": {
"requested_countries": [string],
"us_criminal_record_check_years": 7,
"employer_questionaire_id": string <uuid>,
"address_questionaire_id": string <uuid>,
"employer_references_max": int,
"employer_references_min": int,
"address_references_max": int,
"address_references_min": int,
"employment_verification_min": int,
"employment_verification_max": int,
"education_verification_min": int,
"education_verification_max": int,
"credential_verification_min": int,
"credential_verification_max": int,
"credential_verification_level": string <Enum>,
"education_verification_level": string <Enum>,
"employer_references_years": int,
"address_references_years": int,
"employment_verification_years": int,
"address_references_years_or_individually": string <Enum>,
"employer_references_years_or_individually": string <Enum>,
"employment_verification_years_or_individually": string <Enum>,
"purpose_of_check": string <Enum>,
"position_title": string,
"place_of_work": string,
"license_type": string,
"issuing_authority": string,
"reason_for_check": string,
"state_or_territory": string,
"location_of_work": string,
"volunteer_role": string,
"volunteer_organization": string,
"role_or_position_title": string,
"employment_sector": string <Enum>
}
}
{
"id": "35e95c65-ed02-4a34-948d-2267568fe69f",
"name": "Package Name",
"superteam": "c10f334c-0af8-4fb9-8e42-736f555bb400",
"team": "0de5550b-f93f-4075-a022-52b907592198",
"request_flags": [
"request_enhanced_identity_verification",
"request_social_media_check",
"request_us_criminal_record_check_tier_1"
],
"settings": {
"requested_countries": [],
"us_criminal_record_check_years": 7,
"employer_questionaire_id": null,
"address_questionaire_id": null,
"employer_references_max": 1,
"employer_references_min": 1,
"address_references_max": 1,
"address_references_min": 1,
"employment_verification_min": 1,
"employment_verification_max": 1,
"education_verification_min": 1,
"education_verification_max": 1,
"credential_verification_min": 1,
"credential_verification_max": 1,
"credential_verification_level": "ALL",
"education_verification_level": "ALL",
"employer_references_years": 3,
"address_references_years": 3,
"employment_verification_years": 3,
"address_references_years_or_individually": "INDIVIDUALLY",
"employer_references_years_or_individually": "INDIVIDUALLY",
"employment_verification_years_or_individually": "INDIVIDUALLY",
"purpose_of_check": null,
"position_title": "",
"place_of_work": "",
"license_type": "",
"issuing_authority": "",
"reason_for_check": "",
"state_or_territory": "",
"location_of_work": "",
"volunteer_role": "",
"volunteer_organization": "",
"role_or_position_title": "",
"employment_sector": ""
}
}
This may be happening because:
The pacakge_id you used doesn't exist.
Ensure you are using a valid id.
Create a package
POST
https://api.certn.co/api/v1/packages/
Request Body
{
"id": string <uuid>,
"name": string,
"team": string <uuid>,
"request_flags": [
string
]
"settings": {
object (Package settings)
}
}
{
"id": "2ffb4c49-96cf-4b31-8ec3-63ba2dfd3b3b",
"name": "Package Name",
"team": "0de5550b-f93f-4075-a022-52b907592198",
"request_flags": [
"request_enhanced_identity_verification"
]
}
This may be happening because:
You have missed a required field in your payload.
Update a package
PUT
https://api.certn.co/api/v1/packages/{package_id}/
Path Parameters
Request Body
{
"id": string <uuid>,
"name": "Package Name",
"superteam": string <uuid>,
"team": string <uuid>,
"request_flags": [
"request_enhanced_identity_verification",
"request_social_media_check",
"request_us_criminal_record_check_tier_1"
],
"settings": {
"requested_countries": [string],
"us_criminal_record_check_years": 7,
"employer_questionaire_id": string <uuid>,
"address_questionaire_id": string <uuid>,
"employer_references_max": int,
"employer_references_min": int,
"address_references_max": int,
"address_references_min": int,
"employment_verification_min": int,
"employment_verification_max": int,
"education_verification_min": int,
"education_verification_max": int,
"credential_verification_min": int,
"credential_verification_max": int,
"credential_verification_level": string <Enum>,
"education_verification_level": string <Enum>,
"employer_references_years": int,
"address_references_years": int,
"employment_verification_years": int,
"address_references_years_or_individually": string <Enum>,
"employer_references_years_or_individually": string <Enum>,
"employment_verification_years_or_individually": string <Enum>,
"purpose_of_check": string <Enum>,
"position_title": string,
"place_of_work": string,
"license_type": string,
"issuing_authority": string,
"reason_for_check": string,
"state_or_territory": string,
"location_of_work": string,
"volunteer_role": string,
"volunteer_organization": string,
"role_or_position_title": string,
"employment_sector": string <Enum>
}
}
{
"id": "35e95c65-ed02-4a34-948d-2267568fe69f",
"name": "Package Name",
"superteam": "c10f334c-0af8-4fb9-8e42-736f555bb400",
"team": "0de5550b-f93f-4075-a022-52b907592198",
"request_flags": [
"request_enhanced_identity_verification",
"request_social_media_check",
"request_us_criminal_record_check_tier_1"
],
"settings": {
"requested_countries": [],
"us_criminal_record_check_years": 7,
"employer_questionaire_id": null,
"address_questionaire_id": null,
"employer_references_max": 1,
"employer_references_min": 1,
"address_references_max": 1,
"address_references_min": 1,
"employment_verification_min": 1,
"employment_verification_max": 1,
"education_verification_min": 1,
"education_verification_max": 1,
"credential_verification_min": 1,
"credential_verification_max": 1,
"credential_verification_level": "ALL",
"education_verification_level": "ALL",
"employer_references_years": 3,
"address_references_years": 3,
"employment_verification_years": 3,
"address_references_years_or_individually": "INDIVIDUALLY",
"employer_references_years_or_individually": "INDIVIDUALLY",
"employment_verification_years_or_individually": "INDIVIDUALLY",
"purpose_of_check": null,
"position_title": "",
"place_of_work": "",
"license_type": "",
"issuing_authority": "",
"reason_for_check": "",
"state_or_territory": "",
"location_of_work": "",
"volunteer_role": "",
"volunteer_organization": "",
"role_or_position_title": "",
"employment_sector": ""
}
}
This may be happening because:
The pacakge_id you used doesn't exist.
Ensure you are using a valid id.
This may be happening because:
You have missed a required field in your payload.
Delete a package
DELETE
https://api.certn.co/api/v1/packages/{package_id}/
Path Parameters
This may be happening because:
The pacakge_id you used doesn't exist.
Ensure you are using a valid id.
This may be happening because:
You have missed a required field in your payload.
Last updated