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Settings and packages

How to organize general resources in Certn's API, such as Superteams, Teams, Users, and Packages .

Demo environment

When sending test data to the following endpoints, change the domain to https://demo-api.certn.co.

To view a list of all application parameters, visit Application parameters.

Team hierarchy

Organizations often need a structured team hierarchy for billing, user management, and package organization. Certn now supports a two-tiered hierarchy (Superteam and Team levels).

As a partner, you're required to have at least one Superteam, but you can create more Superteams and add Teams under them as needed.

This hierarchy is useful when you have end users who should only access background checks related to specific groups, rather than the entire organization's checks. If you're a reseller, using multiple Superteams can help you categorize background checks by customers and control the data visible in your end users' portal.

Superteams

A superteam serves as the higher of the two levels within your account hierarchy. It functions as an overarching entity under which other teams are organized.

Available to partners using API version >= 1.1.0.

Retrieve a list of your superteams

GET https://api.certn.co/api/v1/superteams/

View the list of your superteams.

application/json
{
    "count": int,
    "next": URL,
    "previous": URL,
    "results": [
        {
            "id": string <uuid>,
            "name": string
        }
    ]
}

Retrieve details of a specific superteam

GET https://api.certn.co/api/v1/superteams/{superteam_id}/

View the details of a specific superteam using the team id.

Path Parameters

Name
Type
Description

superteam_id*

string

ID of the superteam

application/json
{
    "id": string <uuid>,
    "name": string,
    "is_secure_sms_enabled": boolean,
    "is_report_id_enabled": boolean,
    "street_address": string,
    "city": string,
    "postal_code": string,
    "province_state": string,
    "other_province_state": string,
    "country": string
}

Create a superteam

POST https://api.certn.co/api/v1/superteams/

Create a new superteam.

Request Body

Name
Type
Description

name*

string

Superteam name

street_address*

string

Street address of Superteam's primary location

city*

string

City of Superteam's primary location

province_state*

string

country*

string <enum>

Country Code for Superteam's primary location. Must be one of "CA", "US", "GB", or "AU".

postal_code*

string

Postal code of Superteam's primary location

other_province_state

string

If province_state is OT, provide the province or state of the Superteam's primary location

is_secure_sms_enabled*

boolean

SMS enabled or disabled for the team

is_report_id_enabled

boolean

application/json
{
    "id": "string <uuid>",
    "name": "string",
    "is_secure_sms_enabled": boolean,
    "street_address": "string",
    "city": "string",
    "postal_code": "string",
    "province_state": "string",
    "country": "string"
}

Update a superteam

PUT https://api.certn.co/api/v1/superteams/{superteam_id}/

Path Parameters

Name
Type
Description

superteam_id*

string <uuid>

Superteam id

Request Body

Name
Type
Description

name*

string

Superteam name

is_secure_sms_enabled*

boolean

SMS enabled or disabled for the team

is_report_id_enabled*

boolean

street_address*

string

Street address of Superteam's primary location

city*

string

City of Superteam's primary location

postal_code*

string

Postal code of Superteam's primary location

province_state*

string

for Superteam's primary location

other_province_state

string

If province_state is OT, provide the province or state of the Superteam's primary location

country*

string

ISO Country Code for Superteam's primary location. Must be one of "CA", "US", "GB", or "AU".

application/json
[
    {
        "id": string <uuid>,
        "name": string,
        "business_number": integer,
        "accounting_first_name": string,
        "accounting_last_name": string,
        "accounting_email": string,
        "team_first_name": string,
        "team_last_name": string,
        "team_email": string,
        "team_phone_number": string,
        "street_address": string,
        "city": string,
        "province_state": string <two letter code>,
        "country": string <ISO Country Code>,        
        "postal_code": string,
        "website": string,
        "industry": string,
        "active_user_count": integer,
        "internal_name": string,        
        "team_type": string,
    }
]

Teams

A team serves as the lower of the two levels within your account hierarchy. It functions as an entity under a superteam. A superteam can have many teams. If pre_pay is set to false, Certn will invoice a team each month according to the checks ordered during that billing cycle. If pre_pay is set to true, the applicant's background check process will require them to pay online.

Only available to partners using API version >= 1.1.0.

Retrieve a list of your teams

GET https://api.certn.co/api/v1/teams/

View a list of all your teams.

The results are sent via paginated response. To retrieve the next page, send a request to the URL under the field next, or add one to your page counter:

https://api.certn.co/api/v1/teams/?page=<pgNum>

You can also filter the list by a superteam by providing the superteam id as a query parameter.

Query Parameters

Name
Type
Description

superteam*

string <uuid>

Superteam id

page

int

Page number to retrieve

application/json
{
    "count": int,
    "next": URL,
    "previous": URL,
    "results": [
        {
            "id": string <uuid>,
            "name": string,
            "superteam": string <uuid>,
            "pre_pay": boolean
            "street_address": string,
            "city": string,
            "postal_code": string,
            "province_state": string,
            "other_province_state": string,
            "country": string,
            "accounting_first_name": string,
            "accounting_last_name": string,
            "accounting_email": string,
            "accounting_email_cc": string,
        },
    ]
}

Retrieve team details

GET https://api.certn.co/api/v1/teams/{team_id}/

View the details of a team.

Path Parameters

Name
Type
Description

team_id*

string <uuid>

Team id

application/json
{
    "id": string <uuid>,
    "name": string,
    "superteam": string <uuid>,
    "type": string <Enum>,
    "pre_pay": boolean,
    "street_address": string,
    "city": string,
    "postal_code": string,
    "province_state": string,
    "other_province_state": string,
    "country": string,
    "accounting_first_name": string,
    "accounting_last_name": string,
    "accounting_email": string,
    "accounting_email_cc": string
}

Create a team

POST https://api.certn.co/api/v1/teams/

Create a new team.

Request Body

Name
Type
Description

name*

string

Unique team name

type*

string <enum>

Team type, "HR" or "PM"

country*

string <enum>

pre_pay

boolean

Billing to be pre-paid. Default false.

superteam*

string <uuid>

Superteam

province_state*

string

street_address

string

Street address of Team's primary location

city

string

City of Team's primary location

postal_code

string

Postal code of Team's primary location

other_province_state

string

If province_state is OT, provide the province or state of the Team's primary location

accounting_email_cc

string

Email addresses to CC invoice emails to

accounting_email

string

Email address to send invoices to

accounting_last_name

string

Last name of accountant responsible for handling team billing

accounting_first_name

string

First name of accountant responsible for handling team billing

application/json
{
    "id": string <uuid>,
    "name": string,
    "superteam": string <uuid>,
    "type": string <Enum>,
    "pre_pay": boolean,
    "street_address": string,
    "city": string,
    "postal_code": string,
    "province_state": string,
    "other_province_state": string,
    "country": string,
    "accounting_first_name": string,
    "accounting_last_name": string,
    "accounting_email": string,
    "accounting_email_cc": string
}

Update a team

PUT https://api.certn.co/api/v1/teams/{team_id}/

Update the details of a team.

A PUT request is an entire resource replacement.

Path Parameters

Name
Type
Description

team_id*

string <uuid>

Team id

Request Body

Name
Type
Description

name*

string

Unique team name

type*

string <enum>

Team type, "HR" or "PM"

country*

string <enum>

pre_pay*

boolean

Billing type. Default false.

superteam*

string <uuid>

Superteam id

postal_code*

string

Postal code of Team's primary location

city*

string

City of Team's primary location

street_address*

string

Street address of Team's primary location

province_state*

string

accounting_first_name*

string

First name of accountant responsible for handling team billing

accounting_last_name*

string

Last name of accountant responsible for handling team billing

accounting_email*

string

Email address to send invoices to

accounting_email_cc*

string

Email addresses to CC invoice emails to

other_province_state

string

If province_state is OT, provide the province or state of the Superteam's primary location

application/json
{
    "id": string <uuid>,
    "name": string,
    "superteam": string <uuid>,
    "type": string <Enum>
    "pre_pay": boolean,
    "street_address": string,
    "city": string,
    "postal_code": string,
    "province_state": string,
    "other_province_state": string,
    "country": string,
    "accounting_first_name": string,
    "accounting_last_name": string,
    "accounting_email": string,
    "accounting_email_cc": string
}

Retrieve a team's address reference templates

GET https://api.certn.co/api/v1/teams/{team_id}/address/reference_templates/

View the details of all address reference templates for a team.

Path Parameters

Name
Type
Description

team_id*

string

ID of the team

application/json
[
    {
        "id": string,
        "name": string,
        "version": string,
        "description": string,
        "type": string < enum > ,
        "questions": [{
                "id": string,
                "index": int,
                "question": string,
                "type": string < enum > ,
                "multiple_choice_options": [
                    string,
                    string
                ],
                "multiple_choice_correct_option": string,
                "is_verifiable": boolean,
                "is_required": boolean
            }, {
                "id": string,
                "index": int,
                "question": string,
                "type": string < enum > ,
                "multiple_choice_options": [
                    string,
                    string
                ],
                "multiple_choice_correct_option": string,
                "is_verifiable": boolean,
                "is_required": boolean
            }
        ]
    }
]

Retrieve a team's employer reference templates

GET https://api.certn.co/api/v1/teams/{team_id}/employer/reference_templates/

View the details of all employer references templates for a team.

Path Parameters

Name
Type
Description

team_id

string

ID of the team

application/json
[
    {
        "id": string,
        "name": string,
        "version": string,
        "description": string,
        "type": string < enum > ,
        "questions": [{
                "id": string,
                "index": int,
                "question": string,
                "type": string < enum > ,
                "multiple_choice_options": [
                    string,
                    string,
                    string
                ],
                "multiple_choice_correct_option": string,
                "is_verifiable": boolean,
                "is_required": boolean
            }, {
                "id": string,
                "index": int,
                "question": string,
                "type": string < enum > ,
                "multiple_choice_options": [
                    string,
                    string,
                    string
                ],
                "multiple_choice_correct_option": string,
                "is_verifiable": boolean,
                "is_required": boolean
            }
        ]
    }
]

Users

A user is the individual that orders background checks via your platform. They can be assigned as the Owner of a background check to track activity as well. To grant your users access to the Certn platform for viewing reports or managing settings, they must have a login created using this method.

By default, users will not receive a Welcome email from Certn when they are created. However, they can receive a temporary password by following Forgot my password? link.

Only available to partners using API version >= 1.1.0

Retrieve a list of users

GET https://api.certn.co/api/v1/users/

View a list of users.

Query Parameters

Name
Type
Description

superteam

string <uuid>

Superteam id

team

string <uuid>

Team id

is_active

boolean

application/json
{
    "count": int,
    "next": URL,
    "previous": URL,
    "results": [
        {
            "id": string <uuid>,
            "first_name": string,
            "last_name": string,
            "is_active": boolean,
            "superteam": string <uuid>,
            "team": string <uuid>
        }
    ]
}

Retrieve a user's details

GET https://api.certn.co/api/v1/users/{user_id}/

View a user's details.

Path Parameters

Name
Type
Description

user_id*

string <uuid>

User id

application/json
{
    "id": string <uuid>,
    "first_name": string,
    "last_name": string,
    "email": string,
    "language": string <Enum>,
    "is_active": boolean,
    "superteam": string <uuid>,
    "team": string <uuid>
}

Create a user

POST https://api.certn.co/api/v1/users/

Create a new user.

Request Body

Name
Type
Description

first_name*

string

User's first name

last_name*

string

User's last name

email*

string

User's email, unique

language*

string <enum>

User's language. Must be either "en" or "fr"

team*

string <uuid>

Team id

is_active*

boolean

Default true

application/json
{
    "id": string <uuid>,
    "first_name": string,
    "last_name": string,
    "email": string,
    "language": string <Enum>,
    "is_active": boolean,
    "team": string <uuid>
}

Update a user

PUT https://api.certn.co/api/v1/users/{user_id}/

Path Parameters

Name
Type
Description

first_name*

string

User's first name

last_name*

string

User's last name

email*

string

User's email, unique

language*

string <enum>

Language for user details. Must be either "en" or "fr"

team*

string <uuid>

Team id

is_active*

boolean

Default true

application/json
{
    "id": string <uuid>,
    "first_name": string,
    "last_name": string,
    "email": string,
    "language": string <Enum>,
    "is_active": boolean,
    "team": string <uuid>
}

Packages

A collection of varied background check searches is known as a package. Retrieve these packages to enable your end users to choose from them on your platform.

Retrieving specific packages allows you to identify the correct Request Flags to include when users invite or instantly screen an applicant via Human Resources.

Or when users invite or instantly screen an applicant via Property Management.

Available to all partners

Retrieve your packages

GET https://api.certn.co/api/v1/packages/

Query Parameters

Name
Type
Description

superteam

string <uuid>

Superteam id

team

string <uuid>

Team id

Retrieve details for a specific package by id

GET https://api.certn.co/api/v1/packages/{package_id}/

Path Parameters

Name
Type
Description

package_id

string <uuid>

ID of the package

application/json
{
    "id": string <uuid>,
    "name": "Package Name",
    "superteam": string <uuid>,
    "team": string <uuid>,
    "request_flags": [
        "request_enhanced_identity_verification",
        "request_social_media_check",
        "request_us_criminal_record_check_tier_1"
    ],
    "settings": {
        "requested_countries": [string],
        "us_criminal_record_check_years": 7,
        "employer_questionaire_id": string <uuid>,
        "address_questionaire_id": string <uuid>,
        "employer_references_max": int,
        "employer_references_min": int,
        "address_references_max": int,
        "address_references_min": int,
        "employment_verification_min": int,
        "employment_verification_max": int,
        "education_verification_min": int,
        "education_verification_max": int,
        "credential_verification_min": int,
        "credential_verification_max": int,
        "credential_verification_level": string <Enum>,
        "education_verification_level": string <Enum>,
        "employer_references_years": int,
        "address_references_years": int,
        "employment_verification_years": int,
        "address_references_years_or_individually": string <Enum>,
        "employer_references_years_or_individually": string <Enum>,
        "employment_verification_years_or_individually": string <Enum>,
        "purpose_of_check": string <Enum>,
        "position_title": string,
        "place_of_work": string,
        "license_type": string,
        "issuing_authority": string,
        "reason_for_check": string,
        "state_or_territory": string,
        "location_of_work": string,
        "volunteer_role": string,
        "volunteer_organization": string,
        "role_or_position_title": string,
        "employment_sector": string <Enum>
    }
}

Create a package

POST https://api.certn.co/api/v1/packages/

Request Body

Name
Type
Description

team

string <uuid>

Team id. Defaults to api user's team if not provided.

name*

string

Name of package

request_flags

list[string]

settings

object

application/json
{
    "id": string <uuid>,
    "name": string,
    "team": string <uuid>,
    "request_flags": [
        string
    ]
    "settings": {
        object (Package settings)
    }
}

Update a package

PUT https://api.certn.co/api/v1/packages/{package_id}/

Path Parameters

Name
Type
Description

package_id*

string <uuid>

ID of package

Request Body

Name
Type
Description

name*

string

Name of package

team*

string <uuid>

Team id

request_flags*

list[string]

settings*

object

{
    "id": string <uuid>,
    "name": "Package Name",
    "superteam": string <uuid>,
    "team": string <uuid>,
    "request_flags": [
        "request_enhanced_identity_verification",
        "request_social_media_check",
        "request_us_criminal_record_check_tier_1"
    ],
    "settings": {
        "requested_countries": [string],
        "us_criminal_record_check_years": 7,
        "employer_questionaire_id": string <uuid>,
        "address_questionaire_id": string <uuid>,
        "employer_references_max": int,
        "employer_references_min": int,
        "address_references_max": int,
        "address_references_min": int,
        "employment_verification_min": int,
        "employment_verification_max": int,
        "education_verification_min": int,
        "education_verification_max": int,
        "credential_verification_min": int,
        "credential_verification_max": int,
        "credential_verification_level": string <Enum>,
        "education_verification_level": string <Enum>,
        "employer_references_years": int,
        "address_references_years": int,
        "employment_verification_years": int,
        "address_references_years_or_individually": string <Enum>,
        "employer_references_years_or_individually": string <Enum>,
        "employment_verification_years_or_individually": string <Enum>,
        "purpose_of_check": string <Enum>,
        "position_title": string,
        "place_of_work": string,
        "license_type": string,
        "issuing_authority": string,
        "reason_for_check": string,
        "state_or_territory": string,
        "location_of_work": string,
        "volunteer_role": string,
        "volunteer_organization": string,
        "role_or_position_title": string,
        "employment_sector": string <Enum>
    }
}

Delete a package

DELETE https://api.certn.co/api/v1/packages/{package_id}/

Path Parameters

Name
Type
Description

package_id*

string <uuid>

ID of package

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