Social Media Check

Certn's Social Media Check is an analysis of candidates’ public posts across social media platforms, the web and news articles. Certn retrieves these profiles, posts and images to determine if they fit into one or more pre-defined categories.

Availability

This check is available for applicants from Canada (excluding Quebec)🇨🇦, the US and US territories 🇺🇸, and Australia 🇦🇺

This check is available for a quickscreen ✅

Canada

Industry	Availability	Endpoints
Human Resources	Yes	Quickscreen ✅ Invite 📩
Property Management	Yes	Quickscreen ✅ Invite 📩

US and US territories

Industry	Availability	Endpoints
Human Resources	Yes	Quickscreen ✅ Invite 📩
Property Management	Yes	Quickscreen ✅ Invite 📩

Australia

Industry	Availability	Endpoints
Human Resources	Yes	Quickscreen ✅ Invite 📩
Property Management	Yes	Quickscreen ✅ Invite 📩

Parameters

Request flag

Include this flag in the body of your request:

request_social_media_check

Invite parameters

To invite an applicant to complete a screen, include this parameter in the body of your request:

• email

See all available Application parameters

Quickscreen parameters

To complete a quickscreen, include these parameters in the body of your request:

• information

  • first_name

  • last_name

  • date_of_birth

  • addresses (min 1 - the current address has to be in Canada (excluding QC), US, or Australia)

• position_or_property_location

• social_media_details

Make sure to obtain the proof of consent from your applicant before running the quickscreen.

Quickscreen consent forms

We provide sample consent forms if you're running quickscreens on applicants residing in these regions:

Sample consent form	Candidate region	Your industry
Social media consent form 05.02.22	US and US territories	Employment (HR)
Social media consent form Tenancy 2.1.23	US and US territories	Tenant screening (PM)

Example request

Canada

Canadian address sample

{
    "request_social_media_check": true,
    "email": "[e-mail]",
    "information": {
        "first_name": "Andrew",
        "last_name": "McLeod",
        "date_of_birth": "1987-03-04",
        "addresses": [
            {
                "address": "12 CA address St",
                "city": "Burnaby",
                "province_state": "BC",
                "country": "CA",
                "postal_code": "V2N7C3",
                "start_date": "2000-02-02",
                "current": true
            }
        ],
        "social_media_details": {
            "high_school_name": "My high school",
            "college_country": "Canada",
            "college_name": "Test college",
            "twitter_url": "https://twitter.com",
            "facebook_url": "myFacebook",
            "instagram_url": "instagram_handle",
            "linkedin_url": "test_linkedin_link",
            "tiktok_url": null,
            "reddit_url": null
        }
    },
    "position_or_property_location": {
        "address": "2680 Blanshard St Unit 3",
        "city": "Victoria",
        "province_state": "BC",
        "country": "CA",
        "postal_code": "V8T5E1",
        "location_type": "Position Location"
    }
}

US and US territories

US and US territories address sample with county

{
    "request_social_media_check": true,
    "email": "[e-mail]",
    "information": {
        "first_name": "Andrew",
        "last_name": "McLeod",
        "date_of_birth": "1987-03-04",
        "addresses": [
            {
                "address": "3601 West Belleview Avenue",
                "city": "Littleton",
                "province_state": "CO",
                "county": "Arapahoe",
                "country": "US",
                "postal_code": "80123",
                "start_date": "2000-02-02",
                "current": true
            }
        ],
        "social_media_details": {
            "high_school_name": "My high school",
            "college_country": "US",
            "college_name": "Test college",
            "twitter_url": "https://twitter.com",
            "facebook_url": "myFacebook",
            "instagram_url": "instagram_handle",
            "linkedin_url": "test_linkedin_link",
            "tiktok_url": null,
            "reddit_url": null
        }
    },
    "position_or_property_location": {
        "address": "Tiffany & Co., 97 Greene St",
        "city": "New York City",
        "county": "New York",
        "province_state": "NY",
        "country": "US",
        "postal_code": "10012",
        "location_type": "Position Location"
    }
}

Australia

Australia address Sample

{
    "request_social_media_check": true,
    "email": "[e-mail]",
    "information": {
        "first_name": "Andrew",
        "last_name": "McLeod",
        "date_of_birth": "1987-03-04",
        "addresses": [
            {
                "address": "42 Wallaby Way",
                "city": "Sydney",
                "province_state": "NSW",
                "country": "AU",
                "postal_code": "2000",
                "start_date": "2000-02-02",
                "current": true
            }
        ],
        "social_media_details": {
            "high_school_name": "My high school",
            "college_country": "AU",
            "college_name": "Test college",
            "twitter_url": "https://twitter.com",
            "facebook_url": "myFacebook",
            "instagram_url": "instagram_handle",
            "linkedin_url": "test_linkedin_link",
            "tiktok_url": null,
            "reddit_url": null
        }
    },
    "position_or_property_location": {
        "address": "600 George St",
        "city": "Sydney",
        "province_state": "NSW",
        "country": "AU",
        "postal_code": "2000",
        "location_type": "Position Location"
    }
}

Report

Report field: social_media_check_result

Test data

Send Social Media requests with the following parameters on our demo environment to retrieve our pre-filled reports.

Clear results

First name	Last name	Address	Result
Clear	SupportedRegion	US, Canada (non Quebec), Australia	Clear

Records found

First name	Last name	Address	Result
Review	SupportedRegion	US, Canada (non Quebec), Australia	Review
Any	Any	Quebec, Canada, Australia	Review

Errors

400 Bad Request

‌You may receive a 400 Bad Request if:‌

• You sent a quickscreen request for a Social Media Check on a applicant residing in an unsupported country or province_state.

"non_field_errors": "Social Media Check cannot be ordered for applicants living in this location."

How to fix this issue

Make sure your applicant resides in one of our supported regions.

Error codes