A list of responses to frequently asked questions about the Certn API.
Certn's API has a rate limit of:
- 240 requests/minute (60s rolling window) and
- 14,400 requests/day (24hr rolling window).
A quickscreen allows you to run a check on an applicant without involving the applicant.
- When running a quickscreen, add
/quickto the URL.
- The response you get from a quick screen is set to
ANALYZING. To receive live results, setup a webhook, or make a subsequent call.
Pre-requisite: Obtain all the required information prior to running the check, and include it in your request.
When filing an application with an Enhanced Identity Verification, applicants upload a selfie and pictures of their ID. If our tool cannot validate them, it flags the application for Manual Review.
A customer support agent from our team then reaches out to the applicant via the email on file and asks them to upload new photos. Once received, our agents re-process the application.