FAQ
A list of responses to frequently asked questions about the Certn API.
Certn's API has a rate limit of:
- 240 requests/minute (60s rolling window) and
- 14,400 requests/day (24hr rolling window).
A quickscreen allows you to run a check on an applicant without involving the applicant.
- When running a quickscreen, add
/quick
to the URL. - The response you get from a quick screen is set to
ANALYZING
. To receive live results, setup a webhook, or make a subsequent call.
Pre-requisite: Obtain all the required information prior to running the check, and include it in your request.
An invite allows you run a check on an applicant by inviting them to provide the required information and complete the appropriate consents via an email or SMS invite from Certn.
When filing an application with an Enhanced Identity Verification, applicants upload a selfie and pictures of their ID. If our tool cannot validate them, it flags the application for Manual Review.
A customer support agent from our team then reaches out to the applicant via the email on file and asks them to upload new photos. Once received, our agents re-process the application.
Last modified 21h ago